IT Portfolio Management addresses how an IT organization goes about identifying, prioritizing, organizing, and governing their various IT endeavors. Disciplined Agile Portfolio Management seeks to do this in a lightweight and streamlined manner that maximizes the creation of business value in a long-term sustainable manner. IT endeavors typically include solution delivery initiatives/projects, stable product development teams, business experiments (along the lines of a lean startup strategy), and the operation of existing IT-based solutions.
Being agile, having an agile mindset, is foundational to working in an agile manner. The Disciplined Agile Manifesto and the principles of lean software development provide an important start at this mindset. In this blog we explore similar agile philosophies that are specific to successful portfolio management. These philosophies are:
- Keep it simple. Keep your portfolio management activities as streamlined and lightweight as can be. Your goal should be to focus on making good decisions and providing guidance to people, not on maintaining extensive documentation or reviewing documentation. You still may choose to maintain artifacts such as a portfolio roadmap and portfolio budget, but those too should be as lightweight and concise as possible.
- Focus on value over cost. Shifting your mindset from “what is this going to cost?” to “what value will this generate?” is critical to your success because it helps you to focus making better IT investments. You want to invest in IT endeavors that enhance your organization’s ability to produce value for your customers. This in turn provides the profits required for further investment.
- Reduce the cost of delay. One of the strategies for maximizing stakeholder value is to invest in developing functionality that will provide value to the organization soonest. For example, if you delay developing functionality that will generate annual revenue of $10 million for six months you have an effective cost of delay of $5 million because you missed out on half a year of revenue. Disciplined agile portfolio managers consider the cost of developing a solution, the cost of delay that results from putting off said development, and the revenue generated (or cost savings) when calculating the overall value of a solution.
- Invest in streamlining the creation of value. Not only do we want to produce value for our customers, we also want to be good at doing so. The implication is that we sometimes need to invest in ourselves through process or environment improvements.
- Prefer stable teams over project teams. Although portfolio management is often believed to be the oversight of project teams, it really is more about the coordination and oversight of teams in general. In Disciplined Agile we recognize that an initiative is seldom finished at the end of a “project”. There are usually subsequent changes required over time requiring future releases of the solution. The agile community has discovered that long-lived stable teams, whose membership evolves over time, have significant advantages over short-lived project teams. A significant productivity improvement occurs when IT organizations shift away from the project mindset of bringing people to the work and instead decide to bring work to the people (the stable teams).
- Align teams to value streams. These stable teams should be aligned long-term to value streams or lines of business (LOBs). High performing agile teams reliably deliver value frequently to their business stakeholders. As a result the business learns to trust the teams aligned to their areas. This positive feedback cycle maximizes the effectiveness of your agile teams. Additionally, over time they learn more about the business adding to their effectiveness.
- Enable diversity. Every person, every team, and every organization is unique. Every team faces a unique situation that evolves over time. The implication is that teams must be allowed to organize themselves and to tailor their process to meet the context of the situation that they face. This is why the Disciplined Agile framework focuses on providing, and comparing and contrasting, a wealth of process choices. The implication for portfolio managers is that they need to be flexible in their approach. They will work differently with each team because each team works differently, yet they must still provide good guidance to these teams and monitor the effectiveness of each team appropriately.
- Trust but verify. Effective governance is based on enabling and then trusting your teams to do the right thing. However, effective teams monitor themselves through the use of automated dashboard technology and close collaboration, and the metrics that teams collect should be made visible to senior management and other stakeholders so that they may monitor what is happening.
- Govern by risk not by artifacts. Traditional governance often focuses on the review of common artifacts such as requirement documents, architecture models, and test results. Because it is relatively easy for teams to create the documentation that you want to see, in practice there is very little governance value in reviewing these artifacts. Agile governance instead focuses on addressing common risks such as ensuring there is an agree to vision for what the team should accomplish, that the architectural strategy has been proven to be viable early in the lifecycle, and that the team has produced sufficient business value for their stakeholders.
- Rolling wave over annual planning. Annual planning often begins in earnest mid-year which means that prioritized initiatives may not be actually delivered for up to 18 months in the following year. This is not business agility. Make your planning a continuous “rolling wave” activity year round with more detail devoted to planning initiatives no longer than 6 months out. Initiatives planned beyond 6 months should be described at a very high level.
- Prefer small initiatives over large initiatives. It is a proven fact that the larger the initiative the greater the chance of failure. Smaller initiatives are easier to plan and are lower risk to execute. Keep your initiatives small to allow for more frequent delivery of value with less investment in work in progress (WIP).
- Invest in quality. Ensuring that IT delivery teams produce new business value for your organization is clearly important. But so is ensuring that you will still be able to continue doing so a few years from now. To ensure the long-term sustainability of your IT teams you must allow them to make investments in quality. These investments include building high quality assets in the first place but also fixing low quality assets, what agilists refer to as paying down technical debt, as well.
- Optimize the whole. Disciplined agilists are enterprise aware. We choose to optimize the whole instead of locally optimizing a single activity. The implication is that you cannot consider portfolio management on its own but instead must consider it in the context of the other parts of your organization that it affects. A strategy that may make things easier to manage your portfolio, such as having a single way to fund IT delivery teams, may make it easier for your portfolio management efforts but could inflict undue costs and bureaucracy on the teams that you’re funding. For example, does it really make sense for a team asking for $50,000 in funding to go through the same level of rigor as a team asking for $5,000,000? Likely not. Context counts.
Our experience is that the philosophies describe above enable portfolio managers to be more effective in practice. We hope you have found this blog of value and we welcome your feedback.